Privacy Policy

Welcome to TruMo Analytics. This Privacy Policy explains how we collect, use, protect, and handle personal information submitted through our website. Your privacy is important to us, and we are committed to protecting the information you choose to share with us.

1. Information We Collect

We may collect personal information when you voluntarily submit it through our website, including through contact forms, quote request forms, client intake forms, or other online forms.

This information may include:

Name
Company name
Email address
Phone number
Mailing or business address
Information related to testing services, sample submissions, or service inquiries
Any additional details you choose to provide

We may also automatically collect basic technical information such as IP address, browser type, device information, pages visited, and general website usage data. This information helps us maintain website security, improve user experience, and understand how visitors interact with our website.

2. How We Use Your Information

TruMo Analytics may use the information collected to:

Respond to inquiries or contact requests
Process quote requests or service-related submissions
Coordinate sample submissions or testing-related communication
Provide customer support
Improve our website, services, and communications
Maintain website security and prevent spam or abuse
Comply with applicable legal, regulatory, or administrative requirements

We do not sell your personal information.

3. Forms and Submitted Data

When you submit information through a form on our website, the information is used only for the purpose related to that submission. This may include contacting you about services, responding to questions, processing a request, or coordinating next steps related to laboratory testing.

Please do not submit sensitive personal information unless it is specifically required for the service or request.

4. Cookies

Our website may use cookies or similar technologies to improve functionality, remember preferences, analyze website traffic, and support website security.

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Embedded Content and Third-Party Services

Pages on this website may include embedded content or links to third-party websites, such as maps, social media platforms, analytics tools, or form services.

Third-party websites and services may collect data according to their own privacy policies. TruMo Analytics is not responsible for the privacy practices or content of third-party websites.

6. Data Sharing

We do not sell, rent, or trade personal information.

We may share information only when necessary to:

Operate the website
Provide requested services
Work with trusted service providers who support our business operations
Comply with legal obligations
Protect the rights, safety, and security of TruMo Analytics, our customers, or others

7. Data Retention

We retain submitted information only for as long as necessary to fulfill the purpose for which it was collected, support business operations, comply with legal or regulatory requirements, resolve disputes, or maintain appropriate records.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.

To make a privacy-related request, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect when posted on this page. We encourage visitors to review this page periodically.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

TruMo Analytics
2401 W Old Route 66
Strafford, MO 65757

Email: info@trumoanalytics.com
Phone: 417-603-8378

Thank you for visiting TruMo Analytics.